01Who we are
Gnolex is a software studio that designs and builds websites, web and mobile applications, Windows software, workflow automation and AI integrations. This policy explains how we handle personal information on this website. When we say “we”, “us” or “our”, we mean Gnolex.
02What we collect
Information you give us
When you send a quote request, a contact message or a booking request, we receive what you enter in the form:
- your name, email address and, if you add them, your phone number and company;
- details about your project — the service you're interested in, budget, timeline, requirements and your message;
- anything you write to us by email or WhatsApp.
Information collected automatically
Like most websites, we keep simple statistics about visits so we can see what's useful and fix what isn't. This includes the pages you view, how long you stay and how far you scroll, the page or campaign that brought you here, your device type, browser, operating system, screen size and language, and your IP address together with the approximate location (country and city) it indicates. These statistics are collected by our own website — not by an advertising network.
03How we use it
- To reply to your request, prepare quotes and proposals, and schedule calls.
- To send you a confirmation of what you submitted and to keep you updated about your project.
- To deliver, support and improve the work we do for you.
- To understand how the website is used and make it better.
- To keep the website secure and prevent spam or misuse.
We don't use your information for automated decisions about you, and we don't add you to marketing lists without asking.
06How long we keep it
We keep the details you send us for as long as we need them to answer you, carry out and support a project, and meet our legal and accounting obligations. Visit statistics are kept for a limited time. When information is no longer needed, we delete it or make it anonymous.
07Keeping it safe
The website is served over an encrypted (HTTPS) connection, access to our systems is limited to the people who need it, and we keep our software up to date. No system is perfectly secure, but we work hard to protect your information.
08Your choices
You can ask us at any time to:
- tell you what personal information we hold about you and send you a copy;
- correct anything that's inaccurate or out of date;
- delete your information, or stop using it for a particular purpose.
Just write to us using the details below — we'll reply as quickly as we can. Depending on where you live, you may also have the right to complain to your local data-protection authority.
09Children
This website is meant for businesses and adults. We don't knowingly collect information from children under 16. If you believe a child has sent us their details, please contact us and we'll delete them.
10Changes to this policy
We may update this policy when our website or services change. The date at the top of this page always shows the latest version.
11Contact us
Questions about your privacy or this policy? We're happy to help.